If your MacBook Pro needs other repairs, you should arrange for Apple to complete them as well. The battery recall does not affect your MacBook Pro warranty or statutory rights. Find your nearest Apple Retail Store or Authorized Service Provider from Apple’s website. Apple quotes 2–3 weeks in the UK, for example. Reportedly, this delay is in part because Apple must use ground shipping, due to the battery fire risk.Ĭustomers outside the US are likely to experience longer wait times. Whichever route you choose, Apple sends your MacBook Pro away for service, which takes 1–2 weeks. Contact Apple Support for mail-in service.Visit an Apple Authorized Service Provider.If your 15-inch MacBook Pro is eligible for the battery recall, you have three options to get your free replacement: Yet, you may still want to look at other repair and exchange programs on Apple’s website. If your MacBook Pro is eligible for the battery recall, stop using it immediately.įind your MacBook Pro model and serial number in the About This Mac window.ĭifferent MacBook models or those with ineligible serial numbers can’t get a free battery replacement.Follow this link to enter your serial number in Apple’s eligibility checker.If your model is affected, double-click and copy the Serial Number.Look at the model name that appears, affected models read:.Follow the steps below to find out if your MacBook Pro is eligible for a battery recall and replacement: To find out if the battery recall affects your MacBook Pro, you need the model name and serial number. Specifically, third-generation MacBook Pro units (without a Touch Bar), which were mainly sold between September 2015 and February 2017.

Is my MacBook Pro eligible for a battery recall and replacement?Īs stated on Apple’s website, only a “limited number” of MacBook Pro units are affected by this battery recall. How to check your Apple Support coverage: iPhone, iPad, iPod, Mac.iPhone 6S random shutdown issue, Apple repair plan announced.Recent blunders from Cupertino giant raise questions.Short battery life on new MacBooks: potential fixes.How to fix MacBook battery not charging.They also urge customers to stop using affected units immediately.įind out all there is to know below. A press release from Apple states the battery in these units “may overheat and pose a fire safety risk.”Īpple is offering free battery replacements for all MacBook Pro units affected by the recall. Last week Apple announced a battery recall program for some of their 15-inch MacBook Pro units.

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